Effective Date: 01/01/2025

Sinmas Australia Pty Ltd, trading as Shary Australia, is committed to protecting your personal information in accordance with the Privacy Act 1988 (Cth) and the EU General Data Protection Regulation (GDPR).

1. What We Collect

We may collect and store personal data including your name, company name, contact details, email, IP address, and purchase or enquiry history when you:

l Place wholesale or retail orders

l Subscribe to updates

l Contact us through forms or email

l Browse our website

2. How We Use Your Information

Your information may be used to:

l Process orders and payments

l Respond to enquiries or customer service requests

l Send order updates, offers, or newsletters (opt-in only)

l Improve our website and services

l Meet legal and regulatory requirements

3. Lawful Basis for Processing (GDPR)

We process data on the basis of:

l Consent (e.g., newsletter signup)

l Contract (e.g., fulfilling orders)

l Legal obligations (e.g., tax reporting)

l Legitimate interests (e.g., business analytics)

4. Third-Party Sharing

We may share data with trusted third parties (e.g., payment gateways, couriers, IT providers) for business purposes only. All third parties are required to protect your data and comply with privacy laws.

5. Your Rights (Under GDPR and Australian Law)

You may:

l Access, correct, or delete your personal data

l Withdraw consent at any time

l Request data portability (GDPR)

l Lodge a complaint with a supervisory authority

6. Data Security

We implement secure systems to protect your personal data from misuse, interference, loss, or unauthorized access.

7. International Transfers

Where required, your data may be transferred and stored outside your country in compliance with applicable privacy safeguards.

8. Cookies & Tracking

We use cookies for site functionality, analytics, and advertising. By using our site, you consent to the use of cookies. You may manage cookies via your browser settings.

9. Policy Updates

We may update this policy as needed. The latest version will always be available at www.sinmas.com.au.